Introduction to Our Refund Policy

At Employee Mind, we strive to provide high-quality training services. Our refund policy ensures transparency and fairness for our clients.

01

Eligibility for Refunds

Refunds are available for services purchased directly from Employee Mind, provided they meet our eligibility criteria.

02

Exclusions from Refunds

Certain services, such as customized workshops or courses that have already commenced, may not be eligible for a refund.

03

How to Request a Refund

To request a refund, please submit your request in writing, including your purchase details and reason for the refund. [email protected]

04

Refund Processing

Once a refund request is approved, processing may take several business days. We will notify you once the refund has been initiated.

05

Cancellation Policy

You may cancel your training services within a specified period. Please refer to our terms for details on cancellation procedures.

Governing Law South Africa
Consumer Authority Consumer Protection Authority